Shipping & Returns

Shipping 

We use Fastway Couriers, Australia Post and TNT for our shipments. Orders placed before 10am Monday-Friday will be shipped same day, orders placed after 10am will be shipped the next business day. Standard delivery is 1-4 business days once sent. Please note deliveries to WA & NT can take up to 10 business days.

 

Returns

If for any reason your product is faulty or broken please contact us at aromamadesimple@gmail.com and we will contact you with further details to arrange an exchange or return. Customers are liable for any postage return charges unless we deem the goods to be faulty or broken. Unfortunately we cannot receive any claims after 7 days of you receiving your goods. Due to the nature of our products, we cannot accept exchanges or refunds for change of mind purchases.